{"id":178,"date":"2026-10-11T14:47:29","date_gmt":"2026-10-11T14:47:29","guid":{"rendered":"https:\/\/farriereurope.com\/preguntas-frecuentes"},"modified":"2026-10-18T09:42:45","modified_gmt":"2026-10-18T09:42:45","slug":"questions-frequentes","status":"publish","type":"page","link":"https:\/\/farriereurope.com\/fr\/preguntas-frecuentes","title":{"rendered":"Questions fr\u00e9quentes"},"content":{"rendered":"

Comment trouver une r\u00e9f\u00e9rence pr\u00e9cise ?<\/h2>

Saisissez le nom, le mod\u00e8le ou la r\u00e9f\u00e9rence dans la recherche. Vous pouvez aussi parcourir les familles de produits ou les marques.<\/p>\n

Le prix correspond-il \u00e0 une unit\u00e9, une paire ou une bo\u00eete ?<\/h2>

Cela d\u00e9pend de l\u2019article. Consultez son nom, sa description et la variante s\u00e9lectionn\u00e9e avant de choisir la quantit\u00e9. Le contenu d\u2019une bo\u00eete peut varier selon les tailles ou les formats.<\/p>\n

Puis-je comparer les tailles de diff\u00e9rentes marques ?<\/h2>

Comparez les dimensions r\u00e9elles. Un m\u00eame num\u00e9ro ne garantit pas que deux fers, clous ou licols aient des dimensions \u00e9quivalentes.<\/p>\n

Combien co\u00fbte la livraison ?<\/h2>

Les frais de livraison d\u00e9pendent des articles et de la destination. Pour conna\u00eetre le montant exact avant de passer commande, ajoutez les produits au panier et renseignez l\u2019adresse de livraison. Pour en savoir plus, consultez Exp\u00e9dition et livraison<\/a>.<\/p>\n

Quel est le d\u00e9lai de livraison de ma commande ?<\/h2>

Le d\u00e9lai de livraison estim\u00e9 est de 24 heures \u00e0 7 jours ouvr\u00e9s, selon la destination et la disponibilit\u00e9 des articles. Si vous souhaitez recevoir votre commande \u00e0 une date pr\u00e9cise, contactez-nous avant d\u2019acheter.<\/p>

Consultez les d\u00e9tails dans la rubrique Exp\u00e9dition et livraison<\/a>.<\/p>\n

Pourquoi aucun tarif de livraison ne s\u2019affiche-t-il ?<\/h2>

V\u00e9rifiez le pays, la province et le code postal. Lorsque le code postal distingue une \u00eele ou un territoire particulier, une adresse incompl\u00e8te ne permet pas d\u2019attribuer un tarif fiable.<\/p>\n

Les taxes \u00e0 l\u2019importation sont-elles incluses ?<\/h2>

Non. Lorsqu\u2019ils s\u2019appliquent, les droits de douane, taxes \u00e0 l\u2019importation et frais de d\u00e9douanement \u00e0 destination sont distincts des frais de livraison.<\/p>\n

Puis-je valider un achat en ligne ?<\/h2>

Oui. Ajoutez les produits au panier, saisissez vos coordonn\u00e9es et votre adresse, puis choisissez l\u2019un des moyens de paiement disponibles pour finaliser votre commande. Si vous avez besoin d\u2019aide, contactez-nous \u00e0 clientes@farriereurope.com<\/a>.<\/p>\n

Comment signaler un retour ou un probl\u00e8me ?<\/h2>

\u00c9crivez \u00e0 notre adresse de contact en indiquant la commande et le motif de votre message. Vous n\u2019avez pas \u00e0 justifier votre d\u00e9cision de r\u00e9tractation. Consultez les d\u00e9lais et les droits de retour<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"

\u00bfC\u00f3mo puedo localizar una referencia concreta? Introduce el nombre, modelo o referencia en el buscador. Tambi\u00e9n puedes entrar por familia de producto o por marca. \u00bfEl precio corresponde a una unidad, un par o una caja? Depende del art\u00edculo. Consulta el nombre, la descripci\u00f3n y la variante seleccionada antes de a\u00f1adir la cantidad. El contenido […]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-178","page","type-page","status-publish","hentry"],"yoast_head":"\nPreguntas frecuentes | FarrierEurope<\/title>\n<meta name=\"description\" content=\"Resuelve dudas sobre referencias, variantes, transporte, pedidos y devoluciones en FarrierEurope.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/farriereurope.com\/fr\/questions-frequentes\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Preguntas frecuentes\" \/>\n<meta property=\"og:description\" content=\"Resuelve dudas sobre referencias, variantes, transporte, pedidos y devoluciones en FarrierEurope.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/farriereurope.com\/fr\/questions-frequentes\/\" \/>\n<meta property=\"og:site_name\" content=\"FARRIER EUROPE\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-18T09:42:45+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/farriereurope.com\\\/fr\\\/questions-frequentes\\\/\",\"url\":\"https:\\\/\\\/farriereurope.com\\\/fr\\\/questions-frequentes\\\/\",\"name\":\"Questions fr\u00e9quentes | FarrierEurope\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/farriereurope.com\\\/#website\"},\"datePublished\":\"2026-10-11T14:47:29+00:00\",\"dateModified\":\"2026-10-18T09:42:45+00:00\",\"description\":\"Trouvez les r\u00e9ponses \u00e0 vos questions sur les r\u00e9f\u00e9rences, variantes, livraisons, commandes et retours chez FarrierEurope.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/farriereurope.com\\\/fr\\\/questions-frequentes\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/farriereurope.com\\\/preguntas-frecuentes\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/farriereurope.com\\\/fr\\\/questions-frequentes\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/farriereurope.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Questions fr\u00e9quentes\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/farriereurope.com\\\/#website\",\"url\":\"https:\\\/\\\/farriereurope.com\\\/fr\\\/\",\"name\":\"Farrier Europe\",\"description\":\"Fournitures pour les mar\u00e9chaux-ferrants professionnels\",\"publisher\":{\"@id\":\"https:\\\/\\\/farriereurope.com\\\/#organization\"},\"alternateName\":\"FarrierEurope\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/farriereurope.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/farriereurope.com\\\/#organization\",\"name\":\"Farrier Europe\",\"alternateName\":\"FarrierEurope\",\"url\":\"https:\\\/\\\/farriereurope.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/farriereurope.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/farriereurope.com\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/logo-horizontal.png\",\"contentUrl\":\"https:\\\/\\\/farriereurope.com\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/logo-horizontal.png\",\"width\":1140,\"height\":224,\"caption\":\"Farrier Europe\"},\"image\":{\"@id\":\"https:\\\/\\\/farriereurope.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"description\":\"Fers \u00e0 cheval, clous, outils et \u00e9quipement de mar\u00e9chalerie. 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