{"id":241,"date":"2026-10-11T14:47:42","date_gmt":"2026-10-11T14:47:42","guid":{"rendered":"https:\/\/farriereurope.com\/garantias"},"modified":"2026-10-18T09:42:49","modified_gmt":"2026-10-18T09:42:49","slug":"garanties-et-service-apres-vente","status":"publish","type":"page","link":"https:\/\/farriereurope.com\/fr\/garantias","title":{"rendered":"Garanties et service apr\u00e8s-vente"},"content":{"rendered":"<h2>Garantie l\u00e9gale<\/h2><p>Pour les ventes de biens neufs \u00e0 des consommateurs soumises \u00e0 la l\u00e9gislation espagnole, le vendeur r\u00e9pond des d\u00e9fauts de conformit\u00e9 apparaissant dans les trois ann\u00e9es suivant la livraison. Ceux qui apparaissent au cours des deux premi\u00e8res ann\u00e9es sont pr\u00e9sum\u00e9s exister \u00e0 la livraison, sauf preuve contraire ou incompatibilit\u00e9 avec la nature du bien ou du d\u00e9faut.<\/p>\n<p>Cette protection est ind\u00e9pendante de toute garantie commerciale suppl\u00e9mentaire. Si un produit b\u00e9n\u00e9ficie d\u2019une garantie commerciale, consultez ses conditions dans la documentation correspondante. Pour les achats internationaux, les dispositions imp\u00e9ratives applicables au consommateur seront \u00e9galement respect\u00e9es.<\/p>\n<h2>Solutions disponibles<\/h2><p>En cas de d\u00e9faut de conformit\u00e9, vous pouvez demander la r\u00e9paration ou le remplacement dans les conditions l\u00e9gales, gratuitement, dans un d\u00e9lai raisonnable et sans inconv\u00e9nient majeur. La r\u00e9duction du prix ou la r\u00e9solution du contrat s'appliquent dans les cas pr\u00e9vus par la loi. Les frais n\u00e9cessaires \u00e0 la solution, y compris le transport, les mat\u00e9riaux ou la main-d'\u0153uvre lorsque cela s'applique, ne seront pas mis \u00e0 la charge du consommateur.<\/p>\n<h2>Signaler un probl\u00e8me<\/h2><p>\u00c9crivez \u00e0 <a href=\"mailto:clientes@farriereurope.com\">clientes@farriereurope.com<\/a> avec le num\u00e9ro de commande, le produit et une description de ce qui s'est pass\u00e9. Vous pouvez joindre des images permettant d'identifier le probl\u00e8me. Conservez l'article et les documents d'achat jusqu'\u00e0 r\u00e9ception des instructions de traitement.<\/p>\n<p>L'usure normale et les dommages caus\u00e9s par une utilisation incorrecte ne constituent pas, \u00e0 eux seuls, un d\u00e9faut de conformit\u00e9. Chaque cas doit \u00eatre appr\u00e9ci\u00e9 conform\u00e9ment \u00e0 la loi ; cette indication n'exclut ni la responsabilit\u00e9 pour les d\u00e9fauts ni les pr\u00e9somptions l\u00e9gales.<\/p>\n<h2>Achats professionnels<\/h2><p>Lorsque l\u2019acheteur agit dans le cadre de son activit\u00e9 commerciale ou professionnelle, le r\u00e9gime contractuel et l\u00e9gal correspondant \u00e0 cette op\u00e9ration s\u2019applique. Les d\u00e9lais propres aux consommateurs ne sont pas automatiquement \u00e9tendus \u00e0 ces achats.<\/p>","protected":false},"excerpt":{"rendered":"<p>Garant\u00eda legal En ventas de bienes nuevos a consumidores sujetas a la legislaci\u00f3n espa\u00f1ola, el vendedor responde de las faltas de conformidad que se manifiesten durante los tres a\u00f1os siguientes a la entrega. Las que se manifiesten en los dos primeros a\u00f1os se presumen existentes en la entrega, salvo prueba en contrario o incompatibilidad con [&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-241","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.6 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Garant\u00edas y servicio posventa | FarrierEurope<\/title>\n<meta name=\"description\" content=\"Derechos por falta de conformidad y atenci\u00f3n posventa para compras de consumidores en FarrierEurope.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/farriereurope.com\/fr\/garanties-et-service-apres-vente\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Garant\u00edas y servicio posventa\" \/>\n<meta property=\"og:description\" content=\"Derechos por falta de conformidad y atenci\u00f3n posventa para compras de consumidores en FarrierEurope.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/farriereurope.com\/fr\/garanties-et-service-apres-vente\/\" \/>\n<meta property=\"og:site_name\" content=\"FARRIER EUROPE\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-18T09:42:49+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/farriereurope.com\\\/fr\\\/garanties-et-service-apres-vente\\\/\",\"url\":\"https:\\\/\\\/farriereurope.com\\\/fr\\\/garanties-et-service-apres-vente\\\/\",\"name\":\"Garanties et service apr\u00e8s-vente | FarrierEurope\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/farriereurope.com\\\/#website\"},\"datePublished\":\"2026-10-11T14:47:42+00:00\",\"dateModified\":\"2026-10-18T09:42:49+00:00\",\"description\":\"Droits en cas de d\u00e9faut de conformit\u00e9 et service apr\u00e8s-vente pour les achats des consommateurs chez FarrierEurope.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/farriereurope.com\\\/fr\\\/garanties-et-service-apres-vente\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/farriereurope.com\\\/garantias\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/farriereurope.com\\\/fr\\\/garanties-et-service-apres-vente\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/farriereurope.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Garanties et service apr\u00e8s-vente\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/farriereurope.com\\\/#website\",\"url\":\"https:\\\/\\\/farriereurope.com\\\/fr\\\/\",\"name\":\"Farrier Europe\",\"description\":\"Fournitures pour les mar\u00e9chaux-ferrants professionnels\",\"publisher\":{\"@id\":\"https:\\\/\\\/farriereurope.com\\\/#organization\"},\"alternateName\":\"FarrierEurope\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/farriereurope.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/farriereurope.com\\\/#organization\",\"name\":\"Farrier Europe\",\"alternateName\":\"FarrierEurope\",\"url\":\"https:\\\/\\\/farriereurope.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/farriereurope.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/farriereurope.com\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/logo-horizontal.png\",\"contentUrl\":\"https:\\\/\\\/farriereurope.com\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/logo-horizontal.png\",\"width\":1140,\"height\":224,\"caption\":\"Farrier Europe\"},\"image\":{\"@id\":\"https:\\\/\\\/farriereurope.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"description\":\"Fers \u00e0 cheval, clous, outils et \u00e9quipement de mar\u00e9chalerie. Comparez les r\u00e9f\u00e9rences et les dimensions chez FarrierEurope. Informations sur les livraisons en Europe et vers d\u2019autres destinations.\",\"email\":\"clientes@farriereurope.com\",\"legalName\":\"ACTIVIDADES FLOR DE LIRIO, S.L.U.\",\"taxID\":\"B22387260\",\"hasMerchantReturnPolicy\":{\"@type\":\"MerchantReturnPolicy\",\"merchantReturnLink\":\"https:\\\/\\\/farriereurope.com\\\/fr\\\/devoluciones\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Garanties et service apr\u00e8s-vente | FarrierEurope","description":"Droits en cas de d\u00e9faut de conformit\u00e9 et service apr\u00e8s-vente pour les achats des consommateurs chez FarrierEurope.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/farriereurope.com\/fr\/garanties-et-service-apres-vente\/","og_locale":"fr_FR","og_type":"article","og_title":"Garant\u00edas y servicio posventa","og_description":"Derechos por falta de conformidad y atenci\u00f3n posventa para compras de consumidores en FarrierEurope.","og_url":"https:\/\/farriereurope.com\/fr\/garanties-et-service-apres-vente\/","og_site_name":"FARRIER EUROPE","article_modified_time":"2026-10-18T09:42:49+00:00","twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/farriereurope.com\/fr\/garanties-et-service-apres-vente\/","url":"https:\/\/farriereurope.com\/fr\/garanties-et-service-apres-vente\/","name":"Garanties et service apr\u00e8s-vente | FarrierEurope","isPartOf":{"@id":"https:\/\/farriereurope.com\/#website"},"datePublished":"2026-10-11T14:47:42+00:00","dateModified":"2026-10-18T09:42:49+00:00","description":"Droits en cas de d\u00e9faut de conformit\u00e9 et service apr\u00e8s-vente pour les achats des consommateurs chez FarrierEurope.","breadcrumb":{"@id":"https:\/\/farriereurope.com\/fr\/garanties-et-service-apres-vente\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/farriereurope.com\/garantias"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/farriereurope.com\/fr\/garanties-et-service-apres-vente\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/farriereurope.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Garanties et service apr\u00e8s-vente"}]},{"@type":"WebSite","@id":"https:\/\/farriereurope.com\/#website","url":"https:\/\/farriereurope.com\/fr\/","name":"Farrier Europe","description":"Fournitures pour les mar\u00e9chaux-ferrants professionnels","publisher":{"@id":"https:\/\/farriereurope.com\/#organization"},"alternateName":"FarrierEurope","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/farriereurope.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/farriereurope.com\/#organization","name":"Farrier Europe","alternateName":"FarrierEurope","url":"https:\/\/farriereurope.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/farriereurope.com\/#\/schema\/logo\/image\/","url":"https:\/\/farriereurope.com\/wp-content\/uploads\/2026\/10\/logo-horizontal.png","contentUrl":"https:\/\/farriereurope.com\/wp-content\/uploads\/2026\/10\/logo-horizontal.png","width":1140,"height":224,"caption":"Farrier Europe"},"image":{"@id":"https:\/\/farriereurope.com\/#\/schema\/logo\/image\/"},"description":"Fers \u00e0 cheval, clous, outils et \u00e9quipement de mar\u00e9chalerie. Comparez les r\u00e9f\u00e9rences et les dimensions chez FarrierEurope. Informations sur les livraisons en Europe et vers d\u2019autres destinations.","email":"clientes@farriereurope.com","legalName":"ACTIVIDADES FLOR DE LIRIO, S.L.U.","taxID":"B22387260","hasMerchantReturnPolicy":{"@type":"MerchantReturnPolicy","merchantReturnLink":"https:\/\/farriereurope.com\/fr\/devoluciones"}}]}},"_links":{"self":[{"href":"https:\/\/farriereurope.com\/fr\/wp-json\/wp\/v2\/pages\/241","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/farriereurope.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/farriereurope.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/farriereurope.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/farriereurope.com\/fr\/wp-json\/wp\/v2\/comments?post=241"}],"version-history":[{"count":2,"href":"https:\/\/farriereurope.com\/fr\/wp-json\/wp\/v2\/pages\/241\/revisions"}],"predecessor-version":[{"id":3775,"href":"https:\/\/farriereurope.com\/fr\/wp-json\/wp\/v2\/pages\/241\/revisions\/3775"}],"wp:attachment":[{"href":"https:\/\/farriereurope.com\/fr\/wp-json\/wp\/v2\/media?parent=241"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}